Privacy Policy
Effective Date: June 26, 2026
FixGen ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
Name
Business name
Email address
Phone number
Business address
Website information
Google Business Profile information
Billing information
Any information submitted through forms or communications
We may also collect certain technical information automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral sources
Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
Provide our services
Build and maintain websites
Configure review automation
Optimize Google Business Profiles
Deliver CRM and marketing automation services
Respond to inquiries
Process payments
Send invoices
Provide customer support
Improve our website and services
Send service updates
Deliver requested SMS and email communications
Comply with legal obligations
3. SMS Communications
If you provide your phone number, you may receive SMS messages related to:
Review requests
Appointment reminders
Customer support
Service updates
Account notifications
Business communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
Consent to receive SMS messages is not a condition of purchasing services.
4. Email Communications
If you provide your email address, we may send:
Service updates
Onboarding information
Invoices
Customer support communications
Marketing emails
Product announcements
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
5. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure marketing performance
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Sharing Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers that help us operate our business, including providers for:
Website hosting
Payment processing
CRM services
SMS messaging
Email delivery
Analytics
Customer support
Domain registration
Cloud storage
These providers are only given the information necessary to perform their services.
7. No Sale or Sharing of Mobile Information
Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
This does not include service providers that assist in delivering our communications or operating our services on our behalf.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, we will securely delete or anonymize it when reasonably practicable.
10. Third-Party Services
Our services may integrate with third-party providers, including but not limited to:
GoHighLevel
Twilio
LeadConnector
Stripe
Domain registrars
Website hosting providers
Analytics platforms
These third parties maintain their own privacy policies, and we encourage you to review them.
11. Children's Privacy
Our services are intended for businesses and individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 13.
12. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request corrections
Request deletion of personal information
Object to certain processing activities
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Your continued use of our website or services constitutes acceptance of any updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
FixGen
Email: [email protected]
Website: https://getfixgen.com
